{"content":"### Company Profile\n\n###### Pushing out limits to provide the highest quality service\n\nEstablished in 2001, ArrowMedia Sdn Bhd is a local based company privately owned by a Malaysian team of Engineers with extensive background in specialist services. In our projects, our main role is design-and-build system integrator in the following fields:\n\n1.  Lighting Control\n    *   Architectural Dimming & Control\n    *   Green Building & Management Lighting Control\n    *   Hotel Guestroom Control\n    *   Sensor\n2.  Smart Home System\n3.  Audio Visual\n\nSince its inception, ArrowMedia has been awarded many prestigious projects, particularly in the hospitality, retail, commercial and housing development. Our personnel have extensive technical knowledge and experience in supporting systems integration for commercial and residential projects.\n\nArrowMedia's subsidiary - Licon Trading (M) Sdn Bhd - specializes in design, supply and installation of lighting fixtures for any classes of projects. Our main role is design-and-build in Architectural, Decorative, Façade and Landscape lighting. We are proud to offer a comprehensive range of sustainable lighting products with exceptional service and support to meet our clients' specific lighting needs.\n\n**To be the leading technology distributor and solutions provider**\n\n**To provide immaculate service and support to our customers to ensure total satisfaction**\n\n**To maintain a reputation for quality products and services in the industry**\n\n#### Awards & Recognition\n\n![](http://admin.arrowmedia.com.my/storage/awards/November2023/o8HA4zbkRnBlFRE4g2Dj.jpeg)\n\n### MASTER ECOXPERT - BUILDING AUTOMATION (SPECIALIZED IN HOTEL)\n\n2023\n\n![](http://admin.arrowmedia.com.my/storage/awards/June2019/DvKG9WjiunEOZNHBKAkE.jpg)\n\n### EcoXpert 2018 Million Dollar Club\n\n2018\n\n![](http://admin.arrowmedia.com.my/storage/awards/June2019/TOtj4Thfc9WNzuQ9V1w8.jpg)\n\n### EcoXpert Top Performance\n\n2018\n\n![](http://admin.arrowmedia.com.my/storage/awards/November2018/ttfi5P7wzQJMa74SPiCV.jpg)\n\n### EcoXpert Master – Light & Room Control\n\n2018\n\n![](http://admin.arrowmedia.com.my/storage/awards/October2018/cQLxuhPoG2UZspBf1IX8.jpg)\n\n### Master EcoXpert - Light & Room Control\n\n2018\n\n![](http://admin.arrowmedia.com.my/storage/awards/November2018/Kxtk2g3WAwX4pd3tPCwA.jpg)\n\n### TOP SALES - LIGHT & ROOM CONTROL AWARD\n\n2017\n\n![](http://admin.arrowmedia.com.my/storage/awards/November2018/waHAHJPhqeMiTiELapkw.jpg)\n\n### EcoXpert Partner - Light & Room Control\n\n2017\n\nOur Services\n\nDesign Support\n\nWith our in-depth knowledge and experience, ArrowMedia is available to help and support the designers with detailed technical information for all our products.\n\nPRODUCT SOURCING\n\nAt ArrowMedia, we understand that designers are not keen to specify a product without first getting their hands on a sample.\n\nMOCK-UP\n\nArrowMedia understands that a quality mock-up is an important aspect of any project when an unusual application or when products are used in a new or innovative way.\n\n![](https://arrowmedia.com.my/images/service/design.png)\n\nDesign Support\n\nWith our in-depth knowledge and experience, ArrowMedia is available to help and support the designers with detailed technical information for all our products.  \n  \nOur engineers are well equipped with AutoCAD and other relevant software knowledge, hence we will be able to assist our clients and consultants in conceptual design stage.  \n  \nAt ArrowMedia, we ensure that the system design are up to engineering standard and practise, with the latest technology available in the market so that clients get the practicality and technological advancement of the current trend.\n\nPRODUCT SOURCING\n\nAt ArrowMedia, we understand that designers are not keen to specify a product without first getting their hands on a sample.  \n  \nWith our warehousing support, we can quickly supply a full range of samples that then allows the designers and end users the opportunity to inspect the products for quality and performance prior to specification or purchase.  \n  \nDesigners can also review the manufacturing and material quality as well as the properties and features.\n\n![](https://arrowmedia.com.my/images/service/prodSourcing.png)\n\nMOCK-UP\n\nArrowMedia understands that a quality mock-up is an important aspect of any project when an unusual application or when products are used in a new or innovative way.  \n  \nOur mock-up service allows the designer to confirm that the lighting system will perform as required on site. With Smart Home devices application, clients will be able to experience first hand on the latest technology that offers state-of-the-art services.  \n  \nThe designer and end user can then review the mock-up and make any changes or adjustments before committing to the whole scheme.\n\n![](https://arrowmedia.com.my/images/service/mockup.png)\n\nIMPLEMENTATION\n\nIt is essential that the products ArrowMedia represents are installed to the standards set out by the manufacturers as well as local building and electrical regulations.\n\nPROGRAMMING & CONFIGURATION\n\nProgramming is the final and most important stage in the installation process and it is also a very time-consuming procedure.\n\nTESTING & COMMISSIONING\n\nUpon completion of the project, it is essential that the installation is tested to ensure the system will perform as designed.\n\n![](https://arrowmedia.com.my/images/service/Installation.png)\n\nIMPLEMENTATION\n\nIt is essential that the products ArrowMedia represents are installed to the standards set out by the manufacturers as well as local building and electrical regulations. We have a team of engineers and sub-contractors trained and experienced in complete Smart Home and Lighting System installation.  \n  \nArrowMedia will ensure that your system is installed correctly to the specifications of the designer and the product manufacturer and that it will conform to any warranty requirements. A properly installed system will ensure long-term service and reliability.\n\n![](https://arrowmedia.com.my/images/service/Programming.jpeg)\n\nPROGRAMMING & CONFIGURATION\n\nProgramming is the final and most important stage in the installation process and it is also a very time-consuming procedure.  \n  \nAt ArrowMedia, we understand that the best systems will simply not live up to expectations if not programmed well.  \n  \nUsing today’s technology, colour changing lighting systems are capable of thousands of combinations, which should perhaps not always be used at one time. Be it CBUS, DALI, KNX, DMX system, ArrowMedia will ensure that the light fittings will be tuned to your satisfaction.\n\n![](https://arrowmedia.com.my/images/service/T&C.png)\n\nTESTING & COMMISSIONING\n\nUpon completion of the project, it is essential that the installation is tested to ensure the system will perform as designed. Under this service, ArrowMedia will survey the installation and perform comprehensive testing on the major system components, such as cabling, drivers, power supplies and control equipment; after which a detailed report is then provided to the client.  \n  \nOur engineers will then test the system at full capacity for a period of time prior to the dismantling of any scaffolding or access equipment. This testing procedure ensures that any manufacturing defects are identified and if necessary replaced prior to commissioning.\n\nTRAINING\n\nAs a Certifed Partner of Schneider and Honeywell, ArrowMedia will provide training services to our client's technical personnel so that they are capable of operating the newly installed system.\n\nSERVICE & MAINTENANCE\n\nRegular maintenance is vital to ensure that the lighting system installed is kept in good working order.\n\n![](https://arrowmedia.com.my/images/service/training.jpeg)\n\nTRAINING\n\nAs a Certifed Partner of Schneider and Honeywell, ArrowMedia will provide training services to our client's technical personnel so that they are capable of operating the newly installed system.  \n  \nNevertheless, ArrowMedia will always be around to support our clients even if the Defects Liability Period has expired, it is a commitment for us to serve you better.\n\n![](https://arrowmedia.com.my/images/service/SM.jpeg)\n\nSERVICE & MAINTENANCE\n\nRegular maintenance is vital to ensure that the lighting system installed is kept in good working order.  \n  \nUnder our maintenance service agreements, ArrowMedia engineers will inspect, clean and test your system replacing any faulty fixtures and consumables. Any faults detected by our engineers will be repaired and a detailed report on the condition of the system provided with any suggestions or system adjustments.  \n  \nArrowMedia strongly advises what we term a ‘preventative maintenance’ service which is designed to keep your system healthy and operating at full capacity. Maintenance programs are available in a number of formats and will often run in conjunction with the manufactures warranty.\n\n#### Our Partners\n\nWe trust in longlasting partnerships with the most important brands on the market\n\n*   ![](https://arrowmedia.com.my/images/MK-profile-pic.jpg)\n    \n    ##### Michael Kang\n    \n    Managing Director\n    \n    Michael Kang has more than 30 years of experience in the Electrical & Electronics Engineering sector and holds Bachelor of Electrical Engineering from Universiti Teknologi Malaysia. He commenced his career as a Senior Product Engineer before moving on to hold executive senior positions in various fields, with companies such as Advance Micro Devices Global Services (M) Sdn Bhd, O’Connor’s Engineering Sdn Bhd and Clipsal Integrated Systems (M) Sdn Bhd. Michael is responsible for the overall working of the Company and is instrumental in making strategic decisions for the Company. His vast experience in the Electrical & Electronics Engineering industry has been the driving force behind ArrowMedia Sdn Bhd 's continuous growth and innovation.","original_url":"https://arrowmedia.com.my/","word_count":1317,"key_claims":["ArrowMedia established 2001","Local company","Highest quality service"],"content_summary":"ArrowMedia has provided media services since 2001.","expertise_signals":["Media services"]}