{"content":"Our Mersing representative will meet you at the Mersing Waterworld office, a small building on the left as you enter the main passenger jetty (Jeti Penumpang). Look out for Syimah or Azwat, our Guest Services representatives, wearing a bright turquoise Batu Batu t-shirt. If you need help or can’t find either of them, you can call Syimah at +60 17 755 4381. On her days off, another representative will assist you.\n\nIf you arrive early, you can leave your luggage at the office and explore the town. We’re happy to recommend places to visit, eat, or drink.\n\nThe drive from the Malaysian border (after immigration) to Mersing takes about 1 hour 45 minutes to 2 hours. If you’re running late, please call our Front Desk at +60 17 755 0672 or +60 17 755 5888.","original_url":"https://batubatu.com.my/faqs/","path":"/faqs","title":"Frequently Asked Questions | Batu Batu","page_type":"page","word_count":135,"key_claims":[],"content_summary":null,"topics":[],"author":null,"published_date":null,"price":null,"currency":"MYR","parent_profile":{"id":"8857c481-cb6d-47af-bb73-1d0acb430ef2","slug":"batubatu-com-my","name":"Eco Resort in Pulau Tengah Malaysia | Batu Batu","url":"https://batubatu.com.my/"}}